A growing company in the Furniture, Furnishings, and Home Décor industry is seeking an experienced E-Commerce Manager for a full-time role based in Fujairah and Umm Al Quwain, United Arab Emirates. This position is open to any Anglophone nationality, with two vacancies available for qualified professionals with 2 to 8 years of experience. The monthly salary ranges between AED 2,500 and AED 8,000, depending on experience and skill level.
The E-Commerce Manager will be responsible for overseeing the entire customer journey, from the initial website visit through checkout and post-purchase support. The role focuses on implementing strategies that improve conversion rates, customer engagement, and overall online sales performance. Close collaboration with marketing, design, and development teams is essential to create compelling content, effective promotional campaigns, and a seamless, user-friendly website experience.
Another key responsibility is managing the performance of the e-commerce platform, ensuring fast loading speeds, secure transactions, and smooth day-to-day operations. The role also requires staying updated on e-commerce trends, emerging technologies, and competitor activities to identify new growth opportunities and maintain a strong competitive position in the market.
Inventory optimization is a critical part of this role. The E-Commerce Manager will monitor stock levels, minimize stockouts, and work closely with supply chain teams to improve inventory planning and availability. In addition, the role involves handling customer inquiries, feedback, and complaints in a professional and timely manner to ensure high levels of customer satisfaction and loyalty.
The ideal candidate will have at least 3 years of hands-on experience in e-commerce or online retail, supported by a Bachelor’s degree in Marketing, Business Administration, or a related field. Proficiency in platforms such as Shopify, Magento, or WooCommerce is essential, along with strong analytical skills, data-driven decision-making, and a solid understanding of digital marketing principles, including SEO, SEM, and social media. A passion for e-commerce, problem-solving ability, and commitment to continuous learning are key attributes for success in this role.
